FAQ

Questions parents ask before they book.

If yours is not here, send it on WhatsApp — a person answers, not a bot.

We live abroad. How do you handle the time difference?

You pick the times that suit your week and we schedule the instructor around them. Our instructors already teach families in the Gulf, Europe, North America and Australia, so evenings and weekends in your local time are normal for us. Every booking confirmation shows the time in your own time zone, not in ours.

Do the instructors speak Arabic?

Yes. Every instructor teaches in Arabic and English, and you choose which one is used in the lesson. This is the main reason families abroad come to us: the child gets serious music training without losing the language at home.

What does my child need to start?

A laptop or tablet with a camera, a stable internet connection, and the instrument. For piano, a 61-key keyboard is enough to begin. If you are not sure what to buy, message us before you spend anything and we will tell you what is worth it at your budget.

What happens if we miss a lesson?

Let the instructor know in advance and the session is rescheduled within the same month at no extra cost. We would rather move a lesson than have a student sit through one they are too tired for.

Can two children share one subscription?

Yes. The sibling plans are built for exactly that: two children learning together in the same session, at a lower price per child than two separate subscriptions.

How do I know it is working?

At the end of every month you receive a short written note from the instructor: what was covered, what improved, and what to focus on next. You are never guessing whether the money is doing something.

Can I cancel?

Yes, at any time before the next month begins. There is no long contract and no cancellation fee.

Still deciding? Try one lesson free.

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